As humans, we often rely on shortcuts and heuristics to evaluate the quality of something. One such shortcut is known as input bias...

An all-in-one customer service platform that helps you balance everything your customers need to be happy.

Solve a problem or close a sale in real-time with chat. If no one is available, customers are seamlessly routed to email without confusion.

Explore 100+ integrations that make your day-to-day workflow more efficient and familiar. Plus, our extensive developer tools.

We’re an extension of your customer service team, and all of our resources are free. Chat to our friendly team 24/7 when you need help.